Refund policy

Last updated: November 12, 2026

This policy covers WDFEXD orders. Nothing in it excludes rights or remedies that cannot be waived under applicable law.

Defective, damaged, incorrect or incomplete items

We accept returns only for items that are defective, damaged in transit, incorrectly supplied or missing a supplied component. Report the problem within 30 days after delivery. Include your order number or other valid proof of purchase.

No change-of-mind returns

We do not accept returns for a change of mind, a wrong selection or an item that is not wanted. Please check the listing and selected variant before ordering.

No exchanges

We do not offer exchanges. For an approved defective, damaged, incorrect or incomplete item, we will arrange an appropriate remedy, which may be a refund or a replacement part.

Request authorization before shipping

Use our contact form to provide the order number, selected item, reason and requested remedy. Wait for written authorization and packing instructions before shipping.

Authorized return receiving address

Katherine Yuan
MANJI LOGISTICS INC.
1295 E 9th St
Pomona, CA 91766
United States
Direct: 626-693-2920
Email: katherine@manji-us.com
Receiving hours: Monday–Friday, 9 AM–5 PM

Obtain written return authorization before shipping. This is a return logistics location, not our registered office or a promise that orders ship from the United States.

Who pays return shipping

For an approved defective, damaged, incorrectly supplied or incomplete item, contact us first. We arrange an appropriate remedy and bear the reasonable necessary return transport costs where a return is required.

Inspection and refunds

After receiving the authorized return, we inspect the item and notify you of the decision. Approved return refunds are initiated to the original payment method within 5-10 business days after approval.